Sincerely, Dyari Barham Independent Advisor & Microsoft Community MemberĪs I had indicated in my original post, I can print (fine & in color) on/from my phone & iPad, it is only in grayscale on my Dell notebook computer. Thoroughly research any product advertised on the sites before you decide to download and install it. ![]() Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. Please let me know if you need further assistance and keep me updated. ![]() After that check, if it fixed the issue or not. If it did not work, try to uninstall and remove the printer completely and download its software and driver from the manufacturer's official website. If it did not help, right-click on Start > Device Manager > Find your printer's driver and update it. ![]() Since Canon supports said otherwise, kindly try the steps below to fix the issue:Ĭlick on Start > Control Panel > Devices and Printers > Right Click on your printer > Properties > Try to find an option that is related to printing and change grayscale to colour (Colour Printing Mode).Īlso, when you print a document before printing check the print preview, find the grayscale option and change it to colour Usually printing with greyscale is caused by driver incompatibility. I will be happy to assist you in this regard.
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